WhatsApp Business Automation for Indian SMBs
Connect, message, and grow on WhatsApp — powered by Meta's official Cloud API. Send bulk campaigns, manage your team inbox, and automate customer messaging with full DPDP Act compliance. Made in India.
Zapwa Dashboard
WhatsApp Business Platform
Campaign sent to 2,847 contacts
94.2% delivered · 61.3% read
New reply from +91 98765 43210
Template "order_confirm_v3" approved
Everything your business needs on WhatsApp
Zapwa gives Indian businesses a complete WhatsApp Business platform — from first connection to ongoing campaigns and customer conversations.
Embedded Signup
Connect your WhatsApp Business Account in under 60 seconds using Meta's official Embedded Signup flow — no manual configuration, no waiting for approvals.
Bulk Campaigns
Send Meta-approved template messages to thousands of opted-in contacts simultaneously. Personalise at scale without risking your WhatsApp quality rating.
Shared Team Inbox
Let multiple agents handle incoming customer conversations from a single WhatsApp business number — with role-based access and full message history.
Smart Templates
Create, submit, and manage message templates directly from your Zapwa dashboard. Track Meta approval status, edit rejected templates, and resubmit — all in one place.
Real-time Analytics
Monitor delivery rates, read receipts, and campaign response rates across every send. Use the data to refine your messaging and improve ROI.
Multi-tenant Security
Every business gets a fully isolated workspace. Your contacts, credentials, and message data are separated from every other tenant at the database level.
How Zapwa works
Get from sign-up to your first WhatsApp campaign in three straightforward steps.
Sign up and connect your WhatsApp Business Account
Create a Zapwa account and link your WhatsApp Business Account (WABA) using Meta's official Embedded Signup. The whole process takes less than five minutes.
Import contacts and create message templates
Upload your opted-in contact list, create personalised message templates, and submit them to Meta for approval — all from a single, intuitive dashboard.
Send campaigns and respond to customers from your inbox
Launch bulk campaigns to reach your audience at the right moment, and manage all incoming customer replies through your shared team inbox in real time.
Trusted by Indian businesses
See how businesses across India use Zapwa to grow on WhatsApp.
“Zapwa helped us move from manual WhatsApp messaging to proper API-based campaigns in a week. Order confirmations, delivery updates, and payment reminders now go out automatically. Our customer queries dropped 40%.”
Vikram Sharma
Sharma Electronics, Delhi
“We send festive offers and new product announcements to 5,000+ customers every month. Zapwa makes template management smooth and compliant. Our Diwali campaign had a 67% read rate — far better than SMS.”
Priya Patel
Patel Sweets, Ahmedabad
“The shared inbox transformed how our support team works. Three agents now handle all incoming WhatsApp queries from one number with full visibility. We haven't missed a single customer message since going live.”
Arun Mehta
Mehta Textiles, Surat
Pricing built for Indian businesses
Zapwa is designed to be accessible whether you're a startup sending a few hundred messages a month or an enterprise running daily campaigns to thousands of customers.
WhatsApp conversation charges are billed directly at Meta's official India rates — no hidden markup. GST applicable.
Ready to scale your WhatsApp business?
Join hundreds of Indian businesses using Zapwa to send campaigns, manage customer conversations, and grow through WhatsApp — all on Meta's official API.